Gift Card Terms and Conditions

  1. General Terms
    Redeemable only at www.groupon.com for Groupons or for account credits usable to buy Groupons. Not usable to buy Groupon gift card. To redeem you must have or create an account at www.groupon.com. When redeemed, you must use the entire card balance to acquire Groupons, account credits or both. If partially used to buy Groupons, the card balance will be redeemed for credits in your account. Account credits will be administered per your account agreement. Not redeemable for cash in New Jersey, or for cash in any other state unless the state requires cash redemption. Not a credit or debit card. Unauthorized use, reproduction or resale is prohibited. Not reloadable. Safeguard the card. It will not be replaced or replenished if lost, stolen or used without authorization. CARDCO CX, Inc. is the card issuer and sole obligor to card owner. CARDCO may delegate its issuer obligations to an assignee, without recourse. If delegated, the assignee, and not CARDCO, will be sole obligor to card owner. Groupon eGift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). Purchase, use or acceptance of card constitutes acceptance of these terms.
  2. Redemption
    Redeemable only at www.groupon.com for Groupons or for account credits usable to buy Groupons. Not usable to buy Groupon gift card. To redeem you must have or create an account at www.groupon.com. When redeemed, you must use the entire card balance to acquire Groupons, account credits or both. If partially used to buy Groupons, the card balance will be redeemed for credits in your account. Account credits will be administered per your account agreement. Groupon eGift Cards are available for purchase here.
  3. Limitations
    You may not use a Gift Card to purchase other Gift Cards.
    Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Gift Cards may not be transferred.
  4. Cash Redemption
    Not redeemable for cash in New Jersey, or for cash in any other state unless the state requires cash redemption.
  5. Returns
    You may not return or cancel your Groupon Gift Card after it is received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support.
  6. Lost or Stolen Gift Card/Risk of Loss
    If you suspect that someone has copied or stolen your Gift Card, contact Customer Support immediately.. Gift Cards will not be replaced if lost or stolen without proof of purchase. Cards have cash value and should be safeguarded accordingly.
  7. View Your Balance
    When you redeem a Groupon eGift Card, the full balance is transferred into your account. You can see your account balance by logging into your account.
  8. Our Policies
    eGift Cards are subject to CashStar's Privacy Policy. CashStar and Groupon, Inc. may provide eGift Card purchasers with information about the redemption status of eGift Cards.
  9. Groupon eGift Card Customer Service
    If you need assistance with any aspect of your purchase, ownership, or use of your eGift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  10. Payment Methods
    Groupon eGift Cards may be paid for with a valid VISA, MasterCard, Discover, or American Express.
  11. Delivery Information and Requirements for Gift Card Purchasers
    All orders of Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Gift Card order may be delayed until it can be corrected.
    If you have concerns about your order, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
    We are not responsible for Gift Cards that are undeliverable or not received due to your failure to enter an accurate physical address or email address for the recipient. Please check to make sure the address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her eGift Card.
  12. Reasons for Failed Delivery of eGift Cards
    eGift Cards are delivered by email. If you have confirmed the recipient's email address but the eGift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
    1. Spam filter blocked email or routed it to a bulk/spam folder
    2. Recipient's firewall blocked the email
    3. Email inbox is over size limit
    4. Invalid email address
    If a spam filter is blocking giftcards@cashstar.com emails from getting to an inbox, the email options will need to be modified so that giftcards@cashstar.com emails are not considered spam.
    If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  13. Personalized Messaging
    If you wish to add a personal message to a Gift Card, simply type your message in the Message during the purchase process.
    Personal messages are limited in length to the space provided on the eGift Card, or to the space provided on the presentation carrier of a physical gift card.
    There is no additional charge to include a personalized message.
    We don't read every gift message, but if we do find inappropriate, offensive or otherwise objectionable messages, we reserve the right to cancel them. Thanks for your cooperation.
  14. Limitation of Liability
    CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO EGIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF AN EGIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Groupon Gift Card, powered by CashStar.